Privacy Policy
The Wood Floor Warehouse Web Site is comprised of various Web pages operated by Wood Floor Warehouse.
The Wood Floor Warehouse Website is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the Wood Floor Warehouse Website constitutes your agreement to all such terms, conditions, and notices.
MODIFICATION OF THESE TERMS OF USE
Wood Floor Warehouse reserves the right to change the terms, conditions, and notices under which the Wood Floor Warehouse Website is offered, including but not limited to the charges associated with the use of the Wood Floor Warehouse Website.
LINKS TO THIRD PARTY SITES
The Wood Floor Warehouse Web Site may contain links to other Websites ("Linked Sites"). The Linked Sites are not under the control of Wood Floor Warehouse and Wood Floor Warehouse is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Wood Floor Warehouse is not responsible for webcasting or any other form of transmission received from any Linked Site. Wood Floor Warehouse is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Wood Floor Warehouse of the site or any association with its operators.
NO UNLAWFUL OR PROHIBITED USE
As a condition of your use of the Wood Floor Warehouse Website, you warrant to Wood Floor Warehouse that you will not use the Wood Floor Warehouse Website for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Wood Floor Warehouse Website in any manner which could damage, disable, overburden, or impair the Wood Floor Warehouse Web Site or interfere with any other party's use and enjoyment of the Wood Floor Warehouse Website. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Wood Floor Warehouse Web Sites.
USE OF COMMUNICATION SERVICES
The Wood Floor Warehouse Web Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, "Communication Services"), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service. By way of example, and not as a limitation, you agree that when using a Communication Service, you will not:
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Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others.
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Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information.
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Upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents.
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Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer.
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Advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages.
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Conduct or forward surveys, contests, pyramid schemes or chain letters.
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Download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner.
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Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.
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Restrict or inhibit any other user from using and enjoying the Communication Services.
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Violate any code of conduct or other guidelines which may be applicable for any particular Communication Service.
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Harvest or otherwise collect information about others, including email addresses, without their consent.
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Violate any applicable laws or regulations.
Wood Floor Warehouse has no obligation to monitor the Communication Services. However, Wood Floor Warehouse reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. Wood Floor Warehouse reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.
Wood Floor Warehouse reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in Wood Floor Warehouse's sole discretion.
Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. Wood Floor Warehouse does not control or endorse the content, messages or information found in any Communication Service and, therefore, Wood Floor Warehouse specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized Wood Floor Warehouse spokespersons, and their views do not necessarily reflect those of Wood Floor Warehouse.
Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you download the materials.
MATERIALS PROVIDED TO WOOD FLOOR WAREHOUSE OR POSTED AT ANY WOOD FLOOR WAREHOUSE WEBSITE
Wood Floor Warehouse does not claim ownership of the materials you provide to Wood Floor Warehouse (including feedback and suggestions) or post, upload, input or submit to any Wood Floor Warehouse Web Site or its associated services (collectively "Submissions"). However, by posting, uploading, inputting, providing or submitting your Submission you are granting Wood Floor Warehouse, its affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.
No compensation will be paid with respect to the use of your Submission, as provided herein. Wood Floor Warehouse is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in Wood Floor Warehouse's sole discretion.
By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.
LIABILITY DISCLAIMER
The information, software, products, and services included in or available through the wood floor warehouse web site may include inaccuracies or typographical errors. changes are periodically added to the information herein. wood floor warehouse and/or its suppliers may make improvements and/or changes in the wood floor warehouse website at any time. advice received via the wood floor warehouse website should not be relied upon for personal, medical, legal or financial decisions and you should consult an appropriate professional for specific advice tailored to your situation.
Wood Floor Warehouse and/or its suppliers make no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, software, products, services and related graphics contained on the wood floor warehouse website for any purpose. to the maximum extent permitted by applicable law, all such information, software, products, services, and related graphics are provided "as is" without warranty or condition of any kind. wood floor warehouse and/or its suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, services and related graphics, including all implied warranties or conditions of merchantability, fitness for a particular purpose, title and non-infringement.
To the maximum extent permitted by applicable law, in no event shall wood floor warehouse and/or its suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the wood floor warehouse website, with the delay or inability to use the wood floor warehouse web site or related services, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through the wood floor warehouse website, or otherwise arising out of the use of the wood floor warehouse website, whether based on contract, tort, negligence, strict liability or otherwise, even if wood floor warehouse or any of its suppliers has been advised of the possibility of damages. because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. if you are dissatisfied with any portion of the wood floor warehouse website, or with any of these terms of use, your sole and exclusive remedy is to discontinue using the wood floor warehouse website.
SERVICE CONTACT : customerservice@woodfloorwarehouse.co.uk
TERMINATION/ACCESS RESTRICTION
Wood Floor Warehouse reserves the right, in its sole discretion, to terminate your access to the Wood Floor Warehouse Web Site and the related services or any portion thereof at any time, without notice. Use of the Wood Floor Warehouse Web Site is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Wood Floor Warehouse as a result of this agreement or use of the Wood Floor Warehouse Website. Wood Floor Warehouse's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Wood Floor Warehouse's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Wood Floor Warehouse Web Site or information provided to or gathered by Wood Floor Warehouse with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Wood Floor Warehouse with respect to the Wood Floor Warehouse Website and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Wood Floor Warehouse with respect to the Wood Floor Warehouse Website. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be drawn up in English.
COPYRIGHT AND TRADEMARK NOTICES:
All contents of the Wood Floor Warehouse Website are: Copyright © 2019 Wood Floor Warehouse All Rights Reserved. and/or its suppliers. All rights reserved.
TRADEMARKS
The names of actual companies and products mentioned herein may be the trademarks of their respective owners.
The example companies, organizations, products, people and events depicted herein are fictitious. No association with any real company, organization, product, person, or event is intended or should be inferred.
Any rights not expressly granted herein are reserved.
NOTICES AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT
For information on copyright infringement and how to claim, please visit https://www.gov.uk/intellectual-property-an-overview
Your Data
We collect the following kinds of information about you:
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The information you provide to us
You provide us with certain information when you order one of our products. This includes:
- Your name, address, email address and telephone number;
- Credit or debit card details;
- Special categories of personal information such as gender and country of residence;
- In certain circumstances where further proof of address is required, utility bills, bank statements or copies of official identity records such as passports, driving licenses or birthandmarriage certificates;
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Information from your devices when you use our website
We gather information about the devices that you use to access the website, such as the operating system, hardware, software versions, browser configuration, display size, browser configuration and connection information such as IP addresses.
We use cookies torecognisewhen you return to our site and to compile anonymous, aggregated statistics that allow us to understand how users use our site and to help us improve the structure of our website. We also use cookies to measure the performance of our web server and, via a third party, allow you to leave comments on our blog pages. You can find more information about the types of cookies we use in our Cookie Policy.
We collect information about you for the following purposes:
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Verifying your identity
The information you provide will help us to verify your identity so that we know we are dealing with the correct person. We do this by checking the information you give us against external databases such as the electoral roll and your credit file.
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Providing you with our services
We will use the information that we hold about you in order to enter or look to enter into a contract with you for our services and the to fulfill our obligations under such contract. This includes contacting you to communicate with you in connection with our services and to deal with any queries concerning the data that we hold and to enable a delivery if required.
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Fraud prevention and other legitimate interests
We will use the information in order to detect or prevent fraud and to comply with our legal obligations (for example, to ensure that no-one has fraudulently used your details or to confirm you have only entered information about yourself). Information can be used to corroborate your details (including using third parties to undertake those checks on our behalf).
Information is also being used, by us or third parties for credit and risk assessment and management, identification, debt collection, and returning assets to you.
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Securing and monitoring the relevance of our services
Information about your devices and your use of the website is used to ensure that our service is user-friendly and to help improve the content and user experience of the website. It also allows us to tailor the website to match your interests and preferences better and understand who has visited which pages to determine the most popular areas of the website.
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Marketing
We use your information to identify products and services that we think may be of interest to you.
We will only send you marketing messages where you have consented to such contact, or in the case of products and services, where these are like those that we have already provided to you.
You have the right to ask us not to not send you marketing messages by post, telephone or e-mail or any combination of these at any time.
You can also do this by:
- E-mail
You can unsubscribe from receiving e-mail marketing communications by using the instructions in any email we send you. - Social media and online
You can configure your advertising preferences on social media such as Facebook, Twitter, Instagram or Pinterest by accessing your settings or preference options on the relevant platform.
We will not pass your information on to third parties except in accordance with this notice.
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Our suppliers
We will provide your information to our service providers to allow them to assist us with delivering the products or services that you have requested, under the following categories:
- credit reference agencies;
- market research and analytics companies;
- payment service providers; and
- ID verification providers.
- Delivery Contractors
- Flooring Installation Companies
We share your personal information with these service providers for the purposes of:
- providing our services to you;
- market research;
- analytical and statistical purposes; and
- maintaining a record of our relationship.
If you would like further information regarding the specific named recipients that we share data with, please contact us by writing to customerservices@woodfloorwarehouse.co.uk
Fraud prevention, law enforcement agencies and other non-marketing users
We may share your personal information, or any suspected fraud relating to you, with law enforcement agencies and regulators where we are under a duty to disclose or share your information in order to comply with any legal or regulatory obligation, or if we reasonably consider that this is necessary to help prevent or detect fraud or other crime or to protect the rights, property, or our safety, our customers or others.
The personal information you provide (including your email and internet protocol (IP) addresses) may also be copied, stored, used and licensed to assist with identity verification, prevention of fraud and money laundering, service delivery and process implementation.
We may share your information if we are under a duty to disclose or share your information with HM Revenue & Customs (HMRC), who may transfer it to the government or the tax authorities in another country where you may be subject to tax.
We may also share your personal information with any other third parties where we are required to do so by law.
The results of your identity check may also be disclosed to authorised third parties through credit referencing, fraud prevention, risk assessment, and identification products.
Storing Your Data
We will keep your information only for as long as necessary depending on the purpose for which it was provided. Details of retention periods for different aspects of your personal information are available in our retention policy which is available from the Data Protection Officer.
When determining the relevant retention periods, we will take into account factors including:
- legal obligations under applicable law to retain data for a certain period of time;
- statute of limitations under applicable law(s);
- (potential) disputes; and
- guidelines issued by relevant supervisory authorities.
Securing Your Data
We are aware of the importance of safeguarding the information under our control and endeavor to take all reasonable steps to protect it. All data collected through the website is stored on secure servers, and we have stringent security and confidentiality procedures covering the storage and disclosure of such information in accordance with the current data protection regulations.
We link to a wide variety of other sites. We are not responsible for the content or privacy policies of these sites, nor for the way in which information about their users is treated. In particular, unless expressly stated, we are not agents for these sites nor are we authorised to make representations on their behalf.
Contact us
You can write to us at
Data Protection Officer
Wood Floor Warehouse
68 Balloo Road
Bangor
BT20 5HY
or email us at
customerservices@woodfloorwarehouse.co.uk